Running the practice
Multi-location veterinary software, one account for every site
PetGrid's multi-location veterinary software runs every site of your practice in one clinic account: each site with its own address, hours, staff, services and online booking.
Your team works in one place, and the schedule, the daily close and revenue can be read site by site.
How it works
How it works, step by step
Add your sites
In Settings, add each site with its address, contact details, time zone and opening hours, and pick the primary one.
Place your team
Assign staff to each site and set each vet's working hours there, with days off and extra hours.
Run each site
Choose the services, phone lines and booking switch of each site, and filter the schedule by site as you work.
What you can do
What you can do with it
Add each site with its name, address, phone, email, time zone and opening hours.
Choose a primary site, and archive a site or reopen it later.
Assign staff to sites, with each vet's working hours and days off set per site.
Set the services, phone lines, blocked time and waitlist of each site.
Switch owner booking on or off for each site.
Pick a location from the menu in the console header (for clinics with two or more locations) to filter the schedule and revenue reports; each person's choice is remembered.
Close the day and read revenue per location.
Good to know
What it does not do (yet)
- Invoice prefixes and tax settings are set per location, while invoice numbers stay in one series for the whole clinic; separate number series per location are not yet supported.
- Clinics with more than one site can turn on stock per location, with transfers between sites; lots stay clinic-wide.
- Kennels, cages, runs and wards are managed per location, and each hospital or boarding stay records its site, and its kennel when one is chosen; a kennel cannot be booked twice for the same days.
Questions people ask
Does PetGrid support multi-location vet clinics?
Yes. One PetGrid clinic can have several sites, each with its own address, hours, staff, services and booking switch. A person can only be booked in one place at a time.
Do I pay more for a second location?
No. Locations do not change the price: you pay the practice price and a seat for each vet. See pricing.
What is shared between locations and what is not?
Hospital stays, invoice prefixes and tax settings are per location, while invoices keep one number series for the whole clinic. A clinic can also turn on stock per location and transfer stock between sites. Schedules, hours, phone lines, the daily close and revenue by location remain per site.
Can owners book at one location and not another?
Yes. Each site has its own Taking bookings switch and opening hours, and owners only see open times inside them. See scheduling.
Related features
Multi-location veterinary software, one account for every site
Every site of your practice in one account, each with its own hours, staff, services and online booking.