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A needle-felted exam room where a vet checks a ferret while its owner shows the app to a vet tech

The app for your clients

Chat between owners and your team

Chat in the PetGrid client app lets owners message your clinic team, with photos and video. Messages land in your team's inbox, not on the phone line.

What owners do with it

Chat with your team, with photos and video

Owners send a question with a photo or a short video, and your team answers when it can.

After-hours guidance on what to do next

Outside your hours, owners see the emergency clinic you name, so they know where to go.

Seen receipts, so they know the message arrived

Owners see when your team has read their message.

For your clinic

You set the after-hours emergency clinic owners see in the chat, and anything medical or urgent always goes to your team.

See the client app in a demo

The PetGrid team will walk you through the app as your clients would see it: the pet wellness app of the clinics that care most about their clients' experience.